Returns Policy


Returns Policy

If you change your mind about the product(s) you’ve bought, we will refund or exchange your purchase within 28 days, as long as the item is unused, in fully saleable condition and in its original packaging. You should notify us within 14 days of receipt (preferably in writing) and return the product within 28 days of receipt.
Please phone us on 01620 880278 or email to let us know that it is being returned.
We are unable to pay the cost of returning an item to us and will deduct any return delivery charge from your refund. Alternatively, you can return the item to our store.
When we receive the returned item provided it is in saleable condition we will refund the purchase price, minus the return delivery cost, to your credt/debit card or via Paypal – whichever you used to pay for your purchase. If we find the item has been damaged or used we reserve the right to withhold a percentage of the retail value.

Returning a damaged or defective item

If you receive a product that is damaged or defective, please contact us within 48 hours to let us know. The damaged or faulty product should be returned within 30 days of receipt.
Please ensure it is packed in its original packaging. On return of the item we will arrange a full refund or a replacement as you prefer. If the product is damaged or defective, we will cover the delivery and collection costs.

Questions? Contact us!

Job description

We're looking for friendly, hard-working people who will enjoy working in our our garden centre cafe.

You will work primarily in the cafe which will involve a range of duties including looking after our customers, taking orders and serving/clearing tables, helping in the dish-wash area and assisting in the kitchen.

Previous experience is not essential as training will be given, but it is important that you have a real desire to make sure our customers enjoy their visit.

Shifts and hours can be negotiated to suit the successful applicant(s) and job(s) will involve working on weekday and weekend days.

Part-time hours: 20-37 per week

We offer flexible shifts to suit your lifestyle, pay in excess of the national minimum wage and you'll get free meals and a staff discount 

PLEASE NOTE that we are in a rural location and check your travel arrangements before applying

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